How to reach us
| Phone | (402) 318-3481 — request line answered 24/7 |
|---|---|
| info@lancastercountymold.com | |
| Service area | Lincoln and Lancaster County, plus fifteen surrounding towns |
| Cost | Free referral, free estimates, no obligation |
What to have ready when you call
You do not need to prepare anything to call. But if you have these details handy, the whole thing moves faster and the contractor arrives better prepared.
- Where it is. Basement, attic, crawl space, bathroom, behind a wall.
- How big. A rough guess in square feet is fine. Smaller than a dinner plate, about the size of a door, a whole wall.
- What got wet, and when. A burst pipe in January, a heavy rain last week, or nothing that you know of.
- The building. Age, full basement or crawl space, finished or unfinished, single family or commercial.
- Whether anyone is having symptoms. Coughing, congestion or asthma that is worse at home than away from home.
- Photos. If you have them on your phone, mention it. Most contractors will ask you to send them over before the visit.
If there is active water right now
Say so immediately when you call. Mold begins colonizing wet drywall, carpet pad, insulation and framing in roughly 24 to 48 hours. The gap between the water event and the phone call is the biggest single factor in how large and expensive the eventual job is. Turn off the water source if you can, shut down the HVAC blower if the wet area is near a return or supply register, and call.
What happens after you contact us
- We take the details, by phone or from your form.
- We route your request to a mold remediation contractor covering your town.
- The contractor contacts you to schedule. Usually same day or next business day, faster when there is active water.
- You get a free estimate in writing.
- You decide. There is no obligation and no pressure from us.
Towns we cover
- Waverly, NE
- Hickman, NE
- Bennet, NE
- Eagle, NE
- Crete, NE
- Seward, NE
- Milford, NE
- Wilber, NE
- Beatrice, NE
- Syracuse, NE
- Ashland, NE
- Wahoo, NE
- Gretna, NE
- Papillion, NE
- Valley, NE
Not on the list but nearby? Call anyway. The list is where we routinely send contractors, not a hard boundary.
Talk to a local mold remediation contractor about your Lincoln property today.
Free estimate — no obligation(402) 318-3481Common Questions
- What hours can I call?
- The request line runs 24/7. If you have active water in the building, call regardless of the hour rather than waiting for morning.
- How fast will someone get back to me?
- Most requests get a contractor response the same day or the next business day. Active water situations are prioritized.
- Can I text photos?
- Mention that you have photos when you call. Most contractors will ask you to send them before the visit, which helps them arrive with the right equipment.
- Do you handle commercial buildings?
- Yes. Mention that it is commercial when you contact us, since scheduling, containment and documentation are handled differently.
- Is there any cost to contact you?
- No. The referral is free and the contractor estimates are free.
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